Maybe today or maybe in the future, you have had the misfortune of finding yourself in an auto accident. We understand how this can affect everything in your normal everyday life.
You have done everything you needed, proudly maintained your vehicle, taken care of the interior, and of course, you have been paying for car insurance coverage. Now that you have had the accident, and you’re safely back home, its time to start thinking about putting your life back together and that usually begins with a call to your automotive insurance provider.
Unfortunately, for you, this is where your insurance companies take advantage of your trust. In the auto repair and insurance industry, this is when they start talking to you about your repair process. Some insurance companies engage in something known as “Steering.”
Steering is intended to send policyholders to an automotive collision repair shop in your insurance’s preferred or “Direct Repair Program.”
Insurance companies try to drive policyholders to repair shops that agree to work in their DRP networks. Why? Because In exchange for a large number of insurance referrals, collision shops will decide to use aftermarket, imitation, or junkyard parts, which are often unsafe and poor quality in comparison to genuine parts. Unfortunately, they don’t do this to make sure their policyholders get the best repair available. They do it to make sure you insurance company spends the least to get your car back on the road.
The DRP sadly will accept work, and agree to very low repair estimates, sometimes using discount labor, parts and materials. This will often lead to shops skipping procedures necessary to return your vehicle to the safe, structurally-sound condition it was in before the accident.
These insurance companies might try to use scare tactics, telling you that they can’t guarantee the repairs if you don’t get the work done at their DRP shops, but Chapa Auto Craft always gives the exact or better lifetime warranty on our repairs.
At Chapa Auto Craft we take your car, and your families safety very seriously. That’s why we go the extra mile to make sure your vehicle is restored to exact pre-accident condition, and many times we help fight the insurance to make sure they pay for the repairs to get your car back to the way it was before the accident.
Want to talk to someone at our shop about getting the right estimate for the right work on your vehicle? Contact us today.